Privacy Policy

Data Collection and Use

Dan Pullen Hire and Haulage take your privacy seriously. We only request personal data necessary for the provision of our services.  Personal data you supply will be used as follows:

 

  • To arrange your delivery/collection.
  • Manage order queries.
  • Conduct satisfaction surveys.
  • Invoicing.
  • Credit vetting.
  • Debt collection.
  • To discuss your account or changes to this Privacy Policy.

 

Your Access to and Control Over Data

You may opt out of any future contacts from us at any time.  You can do this via email to charlene@danpullenhireandhaulage.co.uk or telephone 01296 326948.

 

You also have the right to:

 

  • See what data, if any, we hold about you.
  • Edit any data we have about you.
  • Ask us to delete your personal data.
  • Raise concerns you have about our use of your data.

 

Account Customers

In order to use our services, you may be required to complete a Customer Application Form.  This application process requires information such as your name, telephone number and email address.  This information is used to contact you about orders, and we may consult a third-party credit reference agency to assess the level of credit to apply to your account.  In the event of default, we may pass your details to a third-party debt collection agency.

 

Sharing

We do not hold any personal financial information such as credit card details without your written authorisation. Dan Pullen Hire and Haulage does not retain, share, store or use personally identifiable information for any secondary purposes beyond processing payment for our services as per your orders. 

 

Cross-Hiring

We partner with other GDPR compliant third parties to provide services outside our geographical service area.  If you agree to us cross-hiring work for you, we will share contact information necessary for the provision of those services. 

Security

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  We use encryption to protect your data online and the computers/servers on which we store personally identifiable information are kept in a secure environment.  Only employees who need the information to perform a specific job are granted access to personally identifiable information. 

 

Surveys & Competitions

Participation in surveys and/or competitions is entirely voluntary. Information requested may include name, address, and email. The contact information given will be used to notify the winners and award prizes.  Survey information will be used for purposes of monitoring or improving our services.

 

Notification of Changes

Whenever material changes are made to this Privacy Policy, we will publish the amended policy on our website www.danpullenhireandhaulage.co.uk

 

If you feel we are not abiding by this Privacy Policy, you should contact us immediately on 01296 326948 or email charlene@danpullenhireandhaulage.co.uk

 

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